+120,000
people
61,000
workstations
Main
headquarters in
23 countries...
... to get the
'ungettable'.
Konecta US: Best Partner for US Nearshore
Expand your business by creating a one-of-a-kind customer experience. Innovation, commitment and great professionals at your service to provide customized solutions that will fit your needs and goals.
Every day, we impact millions of people around the world.
We connect brands with their customers in 20 different languages.
We partner with more than 300 companies around the world, in different industries.
About
Konecta US
Our international presence and specific knowledge of the US market join forces to achieve the impossible. Headquartered in Miami, Konecta US specialises in providing smart tools and services to substantially improve business efficiency.
We're Near, Let's Nearshore
We lead our market from strategic Latin American countries: Colombia, Mexico and Peru.
We are strong there. We use that strength to build the new era of nearshoring, offering services in Spanish and English thanks to our experienced and highly qualified international agents.
Colombia
8 sites, with more than 19,000 seats, working together to offer a customised service.
Mexico
4 sites with high quality standards and capacity for more than 5,000 jobs to support customers around the world.
Peru
7 locations with around 11,000 jobs offering outstanding experiences.
Your best choice
Close to your customers
- Very high quality service.
- Empathetic, friendly and warm attention.
- The perfect cultural match.
- We are in your time zone!
Focus on business
- We fully understand your culture, your values, your customers and, above all, your brand.
- Konecta Nearshore will reduce your costs by up to 50% compared to services provided from the US.
- Strategic partner of Fortune 5000 brands.
Technological mindset
- We develop our own analytics, digital tools and bots.
- We digitise your processes to improve efficiency and results.
- We operate at 100% capacity wherever you are: we take your business to the cloud.
Security
- High standards in our security protocols.
- Robust 24-hour monitoring system.
- Confidentiality, availability and integrity guaranteed.
- 100% compliance with ISO 27001 regulation.
LOCATION
HEADQUARTERS
9100 S Dadeland Blvd
Miami, FL 33156
Suite $ 1503
Datran Center
We will get back to you as soon as possible.
Until then, we invite you to learn more about Konecta.
