Artificial Intelligence News

November 24, 2022

Data Driven Companies: what are they and how do they work?

A commitment to a Data Driven culture allows companies to steer their objectives in the best strategic direction. Find out why!

A commitment to a Data Driven culture allows companies to steer their objectives in the best strategic direction. Find out why!

November 8, 2022

Analyzing AI interactions to improve user experience

Technology can become our great ally to improve the user experience. To do so, it is essential to know what the user feels, what motivates him/her at the moment of deciding to buy. By answering these questions, we will be one step ahead of the competition.

Technology can become our great ally to improve the user experience. To do so, it is essential to know what the user feels, what motivates him/her at the moment of deciding to buy. By answering these questions, we will be one step ahead of the competition.

October 6, 2022

Advantages of Robotic Process Automation in the Digital Age

Bots, analytics and Artificial Intelligence at the service of large and small companies. We explain the benefits of robotic automation of processes in the business environment.

Bots, analytics and Artificial Intelligence at the service of large and small companies. We explain the benefits of robotic automation of processes in the business environment.

September 20, 2022

Big Data and Artificial Intelligence, how are they related?

Artificial Intelligence and Big Data are two terms with which we are already quite familiar. But that doesn't make us any less aware of their complexity. Moreover, we know that they are part of the same cosmos, so how do they relate to each other?

Artificial Intelligence and Big Data are two terms with which we are already quite familiar. But that doesn't make us any less aware of their complexity. Moreover, we know that they are part of the same cosmos, so how do they relate to each other?

September 6, 2022

Predictive systems in the Contact Center: a step further in CX

Predictive systems are one of the best known applications of Artificial Intelligence. In this article we analyze the great business opportunities of the most cutting-edge technology in the Contact Center area.

Predictive systems are one of the best known applications of Artificial Intelligence. In this article we analyze the great business opportunities of the most cutting-edge technology in the Contact Center area.

July 22, 2022

Cloud Contact Center: your call center Anytime, Anywhere

When a customer service does not work properly, the user experience deteriorates. Fortunately, technology becomes a powerful ally. In this article we review the enormous advantages of Cloud Contact Center technology.

When a customer service does not work properly, the user experience deteriorates. Fortunately, technology becomes a powerful ally. In this article we review the enormous advantages of Cloud Contact Center technology.