LEGAL & COLLECTIONS

Default management, a pillar of profitability

More than two decades providing collection management services. Top-tier clients in the banking, finance, telecommunications, utilities, healthcare and insurance sectors, among others.

Exclusive tools and methodology for debt recovery. We exceed your expectations.

How?

With comprehensive default management services, tailored for each client.
With a state-of-the-art method and tools designed specifically for this purpose.
With a team of specialised professionals and continuous training.
Operationally based on the achievement of objectives, rigorous audits and reporting of results.

What Makes Us Different

Specific multi-channel applications

Specific and multi-channel technological developments for debt recovery.
Unique operations with proven effectiveness for the management of non-payments.
Transparency: a customised reporting system for each client.
Ability to manage high volumes of work.

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Negotiation and resolution skills

High quality standards for the achievement of pre-established recovery targets.
Impeccable service, preserving the brand image, trust and determination with the end customer.
Efficient management that exceeds customer expectations.

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Specialised professionals

Teams specialised in debt management, according to sector and typology.
Specific training to adapt to the requirements of each client.
Strict compliance with data protection regulations.

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Services of
Legal & Collections

Expiry notice.
Friendly 0/90.
Precontentious.
Litigation / Judicial.
Failed.
VAT recovery.
Wills.
High-capacity digital reclaim, which generates efficiencies.

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