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CX Consulting

CX CONSULTANCY

Transform your customer relationship into an unbeatable experience.

Add value to the relationship with your customers. Detect their needs. Give an effective, personalised response, at the height of your business.

Increase the satisfaction of your users. Turn them into promoters of your brand. Make an impact on your public.

How?

  • With services that listen and respond to users.
  • With a flexible model.
  • With corrective elements that transform the CX into an excellent experience.
  • With personalised communication, provided by top professionals, trained and armed with the latest technology.
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CX Consulting Services

  • Search for business opportunities: we align expectations by redesigning actions that build loyalty and have an impact on the business.
  • Omnichannel contact services: we build and transform the relationship models with your users. Our contact services are omnichannel and customer centric.
  • Voice of the customer: customer experience assessment service for every interaction with your brand.
  • Diagnostic and strategy service: we map Pains & Wows and design strategies based on diagnosis based on real data.
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and Solutions

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BASIC INFORMATION ON DATA PROTECTION:

Data controller: GRUPO KONECTANET, S.L (KONECTA). Purpose: Konecta will process your data in order to contact you and inform you, within the framework of our professional and business activities, such as sending newsletters, invitations to events
and similar. Legitimisation: by providing your data, you are giving your consent to the processing of information,
both by KONECTA and by the companies of the Group to which it belongs, which may be located outside the European Union (EU). Recipients: the data will not be transferred, unless legally obliged to do so. Rights: access, rectify and delete the data, as well as
other rights that can be consulted in the additional information. Additional information: you can consult all the additional information on our Privacy Policy at KONECTA.

Thank you!

We will get back to you as soon as possible.

Until then, we invite you to learn more about Konecta.
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