Konecta
Peru

Guy in suit, red tie and watch with his arms crossed smiles at camera

We provide outsourcing and omnichannel Contact Center services to important local, offshore and nearshore clients. Among them are the three largest telcos in the LATAM region.

The best management model and corporate culture centred on three pillars: talent, diversity and technology.

100% Customer Centric business approach. We discover insights and, hand in hand with our customers, we design the best end-user experiences.

Inclusive culture with equal opportunities for more than 14,000 employees.

About
Konecta Peru

We lead the CX market in Peru, thanks to the best talent, diversity and technology, which position us as a differential ally for our clients. All of this in a strategic enclave that has made us one of the Latin American countries with the largest Konecta presence.

Girl in ponytail and boy in denim shirt work at computer on wooden tables.

Latin girl and boy work on their computers on wooden tables

We are:

The most important Contact Center in the country, a reference in professionalism, transparency and innovation, and with a virtual ecosystem, Konecta Cloud, which allows us to provide a high quality service to our customers.
Great Place To Work®, Best place to work in Peru, and best place for gender equality in LATAM, according to Aequales PAR Raking.
A company that is committed to innovation: in our laboratory, La Kolmena, we develop state-of-the-art digital transformation solutions and DataLab.
A socially responsible company committed to its talents: the well-being of the people who make up Konecta is as important as obtaining the best results for our clients.

LOCATION

HEADQUARTERS

Av. República de Panamá, 4575, piso 5, Surquillo,
Lima, Perú
Tel: 51 01 708 1100

Dark blue square with white cross in the center

Data protection Ethics and transparency

CERTIFICATIONS

ISO 9001
Quality Management System

Occupational Health and Safety ISO 45001 AENOR Certificate

ISO 45001

Occupational Health and Safety Management System

AENOR ISO 27001 Peru Information Security certificate black and white box

ISO 27001

Information Security System

Peru in green certificate ISO 14001 Environmental Management

ISO 14001
Environmental Management System

Certification of the Ministry of
Women and Vulnerable Populations
Vulnerable Populations
Safe Company, Free of
Violence and Discrimination
against Women