Boy with electric blue shirt and blonde girl smile

Our extensive industry experience brings added value to customers, satisfaction to employees and profitability to shareholders.


We enhance the customer experience with advanced operating models and the best technology on the market.


We are constantly evolving, always at the forefront of the industry.

Konecta Mexico

Our successful track record in the industry has been strengthened by the adoption of international best practices. Thus, we offer our clients global expertise with deep local knowledge.

Girl in yellow sweater and girl in suit and glasses stare at each other while working on a document.
African girl with glasses stares at girl in yellow sweater

We are:

  • Industry leaders in Mexico: we are among the top 5 relationship management companies in the country, with a management model designed for both public and private sector operations.
  • Operational capacity: we have more than 5,000 workstations to operate 24/7, 365 days a year.
  • Experience and professionalism: we offer our employees job stability and benefits above and beyond those established by law. As a result, we achieve one of the lowest employee turnover rates in the industry.
  • Unstoppable: constant evolution, operational innovation, global alliances with market technology leaders and attracting the best talent define us.



Avenida Añil 611, Colonia Granjas México, CP 08400, Alcaldía Iztacalco, Mexico City, Mexico
Tel: 55 5133 3300

Contact us

Blue pencil logo formDark blue square with white cross in the center

Fill in this form and we will get back to you as soon as possible.


Data controller: GRUPO KONECTANET, S.L (KONECTA). Purpose: Konecta will process your data in order to contact you and inform you, within the framework of our professional and business activities, such as sending newsletters, invitations to events
and similar. Legitimisation: by providing your data, you are giving your consent to the processing of information,
both by KONECTA and by the companies of the Group to which it belongs, which may be located outside the European Union (EU). Recipients: the data will not be transferred, unless legally obliged to do so. Rights: access, rectify and delete the data, as well as
other rights that can be consulted in the additional information. Additional information: you can consult all the additional information on our Privacy Policy at KONECTA.

Thank you!

We will get back to you as soon as possible.

Until then, we invite you to learn more about Konecta.
Oops! Something went wrong while submitting the form.


Green round logo with padlock Certificate Personal Data Protection Mexico

Certification of Binding Self-Regulatory Scheme
Protection of Personal Data
B Connect for AMEX Service

Green and purple INAI logo

Certification National Transparency Institute
Data protection B Connec

AENOR ISO 9001 Registered Company Mexico Logo

ISO 9001
Quality Management System

AENOR ISO 27001 Certificate Information Security Mexico

ISO/IEC 27001
Information Security

Purple Logo ISO 31000 International Organization for Standardization Mexico

ISO/IEC 31001
Risk management system

ISO 37001 red round certificate

ISO/IEC 37001
Anti-Bribery Management System

ISO 18295 Quality Logo for Customer Interaction Quality Mexico

CIC Global Model of
World Class

PCI DSS green seal with a light green tick

Payment Card Industry-Data
Security Standard

Mexican Standard Certificate in Labor Equality and Non-Discrimination

Equal Employment
and Non-Discrimination

Gold seal map mundi International Computer Room Experts Association ICREA Mexico

International Computer Room
Experts Association. Level II