Konecta
Mexico
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Our extensive industry experience brings added value to customers, satisfaction to employees and profitability to shareholders.
We enhance the customer experience with advanced operating models and the best technology on the market.
We are constantly evolving, always at the forefront of the industry.
About
Konecta Mexico
Our successful track record in the industry has been strengthened by the adoption of international best practices. Thus, we offer our clients global expertise with deep local knowledge.
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We are:
- Industry leaders in Mexico: we are among the top 5 relationship management companies in the country, with a management model designed for both public and private sector operations.
- Operational capacity: we have more than 5,000 workstations to operate 24/7, 365 days a year.
- Experience and professionalism: we offer our employees job stability and benefits above and beyond those established by law. As a result, we achieve one of the lowest employee turnover rates in the industry.
- Unstoppable: constant evolution, operational innovation, global alliances with market technology leaders and attracting the best talent define us.
LOCATION
HEADQUARTERS
Avenida Añil 611, Colonia Granjas México, CP 08400, Alcaldía Iztacalco, Mexico City, Mexico
Tel: 55 5133 3300
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Certification of Binding Self-Regulatory Scheme
Protection of Personal Data
B Connect for AMEX Service
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Certification National Transparency Institute
Data protection B Connec
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ISO 9001
Quality Management System
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ISO/IEC 27001
Information Security

ISO/IEC 31001
Risk management system

ISO/IEC 37001
Anti-Bribery Management System

CIC Global Model of
World Class

PCI -DSS
Payment Card Industry-Data
Security Standard

NMX-025
Equal Employment
and Non-Discrimination

ICREA
International Computer Room
Experts Association. Level II