and transport

We go further with your customer

The tourism and transport sector is a pioneer in the digitalisation of services, innovation and adaptation to its customers. Their needs and demands are the driving force in a continuous journey towards excellence.

Now, the industry is re-launching itself stronger than ever, with a more ambitious offer, tailored to a public that wants to be closer to their loved ones and also to explore and live new experiences.

At Konecta, we evolve hand in hand with the companies in the sector. We adapt to current platforms and new customer service channels, with even more personalised services. We go where your customers are.

Our destination, an outstanding user experience.




24/7 multilingual

+1,5 M

managed on
digital channels

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Horizontal green sliding arrow

(B2B & B2C)

Omni-channel service

  • Information, changes and complaints.
  • Accompaniment in the online purchasing process.
  • Active listening on digital channels.

Bookings and sales

  • With lead generation.
  • Social Media Selling.

Back Office

  • Reservations.
  • Loss of luggage.
  • Return.
  • Cancellations.

Self service

  • IVR.
  • Chatbot.
  • Callbot.
  • Remote service kiosk.
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Want to know more?

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Data controller: GRUPO KONECTANET, S.L (KONECTA). Purpose: Konecta will process your data in order to contact you and inform you, within the framework of our professional and business activities, such as sending newsletters, invitations to events
and similar. Legitimisation: by providing your data, you are giving your consent to the processing of information,
both by KONECTA and by the companies of the Group to which it belongs, which may be located outside the European Union (EU). Recipients: the data will not be transferred, unless legally obliged to do so. Rights: access, rectify and delete the data, as well as
other rights that can be consulted in the additional information. Additional information: you can consult all the additional information on our Privacy Policy at KONECTA.

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We will get back to you as soon as possible.

Until then, we invite you to learn more about Konecta.
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