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Financial services and insurance

Financial services and insurance

A differential customer experience to maximise your profits.

Customer experience is a way of differentiation in competitive industries such as insurance and financial services. In this context, Konecta is positioned as the best partner to maximise the benefits of companies in the sector.

We are experts in the development and implementation of multichannel customer care solutions. Our vast experience working with the most important companies in the country and our unique solutions adapted ad-hoc to the needs of each brand (and their users) position us as leaders in the CX market.

We guarantee excellence in every interaction. The keys to our success: a deep understanding of our partner, cutting-edge technology and the best professionals in the market.

+100

Clients

10

Countries

+380 M

Interactions

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Services highlighted

  • Customer service with cross-selling.
  • End to End Sales.
  • High-capacity digital reclaim, which generates efficiencies.
  • Mortgage centre.
  • Processing of mortgage moratoriums and other asset and liability transactions.
  • BPO in asset and liability transactions.
  • Back Office, banking operations.
  • Partners and mediators channel.
  • Retention.
  • Claims handling.
  • Financing of automotive products (loans, leasing and renting).
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BASIC INFORMATION ON DATA PROTECTION:

Data controller: GRUPO KONECTANET, S.L (KONECTA). Purpose: Konecta will process your data in order to contact you and inform you, within the framework of our professional and business activities, such as sending newsletters, invitations to events
and similar. Legitimisation: by providing your data, you are giving your consent to the processing of information,
both by KONECTA and by the companies of the Group to which it belongs, which may be located outside the European Union (EU). Recipients: the data will not be transferred, unless legally obliged to do so. Rights: access, rectify and delete the data, as well as
other rights that can be consulted in the additional information. Additional information: you can consult all the additional information on our Privacy Policy at KONECTA.

Thank you!

We will get back to you as soon as possible.

Until then, we invite you to learn more about Konecta.
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