Automotive

Accelerate your business with the latest in CX

We set a course for business excellence through the best customer experience.

We specialise in business process outsourcing and offer tailor-made solutions for our customers in the automotive industry.

+1.000

FTEs dedicated
to the sector

+9 M

Annual management

Service

24/7

Services highlighted

Product financing and dealer management:

Loans, leasing and renting.
Pre-sale quotations.
Admission.
Operational risk.
Control of guarantees.
Commercial and after-sales channel.
Recovery services.
Credit stock.
Remarketing service.

Branding and concession services:

Switchboard services.
Relationship marketing.
Consultancy.
Complaints and claims management.
Administrative support in courtesy vehicles
Database qualification.
Direct communication.

Mobility services:

Carsharing / Motosharing / Bicisharing.
First and second level user service (CAU / SAC): incidents, complaints, fines and accidents.
Back Office.
Validation of users and subscriptions.
Face-to-face attention at the selling point and mistery.

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